Making Customer-Centricity pay at your company, step by step
Because true Customer-Centricity is such a powerful new way to manage a business,
adopting it often works best with personal guidance from an expert.
Larry Selden is the world's preeminent consultant helping companies with Customer-Centricity.
(Geoff, because of his position with Fortune Magazine, doesn't participate in
consulting.) Larry can help your company with the entire journey toward true
Customer-Centricity. For 25 years he has helped a wide range of companies around
the world, including many of the world's best known firms, transform themselves
in ways that yield outstanding competitive advantage and shareowner value.
To learn more or begin a conversation, email Larry at firstname.lastname@example.org.
They can personally help you understand Customer-Centricity
and get your team fired up.
Both Larry and Geoff are highly accomplished speakers
in continual demand.
An effective way to begin the journey toward Customer-Centricity
is to invite one or both of them to present at your company
or industry event. Or, if you've already begun
the journey, Larry and Geoff can help your team get really
excited about it, showing just how powerfully Customer-Centricity
will benefit them.
Being customer-centric themselves, Larry and Geoff are
committed to meeting your needs. That means their presentations
can last an hour, a half-day, a full day, or more, and
can be in the form of a talk, a seminar, or other formats. They
can help you figure out the best approach for your situation.
Companies have found a number of approaches to be effective. Sometimes it's a
session with the top team, sometimes a gathering of front-line associates. A
particularly innovative and powerful format is a meeting bringing together your
people with your customers to learn about true Customer-Centricity.
To learn more or begin a conversation, email Larry
and Geoff at email@example.com.